Complaint / review text:
I had found an article in a newspaper advertising Body Solutions and made an appointment for a consultation with Lisa. I was told that by Lisa that I would need the Velashape for my cellulite on my stomach, arms, and front and back of thighs, the laser matrix for the nasal folds upper lid and laser skin rejuvenation-SR for the scar on my upper eye lid. I was assured that my cellulite in my thighs, abdominal area and both upper arms would dissolve through non-surgical treatment in my face (laugh lines and upper lips) will disappear.
Lisa had me sign up for a line of credit with Chase Health Advance for a total of $10,000. $8000 for the Velashape, $1000 for the Laser Matrix and $1000 for the Laser Skin Rejuvenation. I have been paying a total of $420 per month. I had the 8 treatments for cellulite and I still have the cellulite. It did not dissolve as was promised to me. I had 4 treatments out of 5 for the laugh line and wrinkles on my upper lip and the same lines are there. I do not even see a slight improvement. I was charged $1,000 for the the scar on my right upper eyelid and they told me later that they could not do it because of the area of the scar so I never got that treatment. I was told that treatment was non-invasive and painless.
The cellulite laser treatments were painful and I felt burning sensations throughout the treatments. It also left me with several black and blues which prevented me from showing my thighs in a bathing suit during the summer. I had an appointment with the Holbrook office and they called to tell me that the Holbrook Office was closed because it was turning into a Surgical Center and that all of the patients records were being sent to the Commack office. I then called the Commack Office and found that the name was changed to Smart Laser and that the company was bought over. I then did a little research and found that all of the complaints on Consumer Affairs.