Complaint / review / scam report
Shoe City
Will not credit full amount

Complaint / review text:
I bought a pair of black pumps from the Alberton City branch in July 2014. I only wore them once. The sole came away form the shoe, I paid R109.99. I took the back to the branch at the Glen, on 24 Sept 2014. They had the exact same shoe on the shelve, but in grey, priced at R109.99. I wanted them to replace the shoes. They did not have the shoe in black, so I said that I would take a more expensive shoe and they could give me a credit of R109.99 towards the shoe. But on the system the shoe had now been marked down to R49.99 and that is all they were prepared to give as a credit, although the grey shoe was marked at R109.99, the price of this shoe on the system was R49.99. The manager was not available. I left the shoes there saying that i would like 1. Shoes to be fixed. 2. New shoes same as the old 3. Credit of R109.99 towards another shoe. I was told that they would speack to the manager on Monday and gt back to me. I have heard nothing. Nono signed a piece of paper acknowledging that I left the shoes there. I have heard nothig

Contact information:
Author: Contact with Author


Offender: Shoe City

Country: South Africa   State: All Country   City: The Glen

Category: Shops, Products, Services

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