Complaint / review text:
We bought the Hunter Fan model 52" Sedgebrook™ 21587 several years ago. It is beautiful and we love it. A few nights ago, we noticed a weird, burning smell in our kitchen. We thought we had burned the handle of a pan while cooking. Then we noticed the lights on the fan getting really bright then dim. Then the fan took off at warp speed. We then realized the smell was coming from our ceiling fan. The lower switch housing on my hunter ceiling fan melted. Had we not shut it off and dismantled it, it would have caught fire.
I tried to call Hunter but they were closed. I have been researching this on the internet and it appears to be a common issue with Hunter. This is awful. Hunter used to be an amazing product and name you could count on. I am trying to find a new part for this as we love this fan and light assembly. From what I have read, I know that Hunter is not going to help us on this. I just want to be able to order a new part for this. I think this specific model is discontinued so this will really make me mad. To think that this almost started a fire tells me that Hunter is doing something VERY wrong. So many people are having the ISSUE. Is it going to take a house fire with people dying for you to take NOTICE HUNTER FANS??? This is crazy! We will not buy another Hunter Fan that is for sure.