Complaint / review text:
I have recently placed about 6 orders with for DVD's, most of my orders have been received on time. However there was one that I have enquired about. After sending an email to asking why my order shows delivered, I was told that the couriers tick it as delivered before it is delivered. The order was processed on the 2nd of December 2014, the Waybill shows delivered, however it does not specify who signed for it. I emailed Kalahari again yesterday, still no response to my mail. I have now lodged a complaint with Dawn Wing Couriers who is the original courier who did the delivery and I am still awaiting feedback. This parcel is obviously missing as my order for the same dvd was placed a day after this one and I have received that yesterday.
Very Poor Service, I was thinking of Buying a Canon Camera on Kalahari now for a Christmas present, but not willing to take the chance as there is no guarantee on delivery.