Complaint / review text:
Same issue. I ordered qquite a few fabrics on sale.
A week later I got the email saying my order shipped. The next day they sent another email saying more than half my order was canceled because it was out of stock. I went online to order something different from them. Everything they said was out of stock was there...in stock!
So I ordered them again plus others at a higher price and no free shipping. Same thing... A week later got the shipped email and next day the email saying I'm getting only one of the several. What a bunch of bull... Oni. I decided to order from Hancock's Fabric and they called me the next day to let me know that all fabric i ordered was out of stock.
Joanns still has all those fabrics listed as in stock. Jerks. I ordered from Fabric Depot and my order was here in four days. I will never order from joanns again.
I sent customer service a nasty email... I got a reply that they will answer my email in the order received... Whatever. I'm sure that will be mid 2015.