Complaint / review text:
In addition, cash flow has been an issue for Ensogo, with reports of payments to merchants being delayed.
Frustrations with lack of prompt payment have also resulted in a few posts on Facebook from irate merchants directing their anger at sales staff.
“Payment to merchants has been very bad, I mean really bad, some merchants could be waiting for months for their pending payment – this has caused many salespeople’s reputation to be put on the line.
“This has caused many salespeople to be too scared to meet merchants as they don't know when the company can pay them.
“We’ve got merchants coming over to the office just to demand for payment and there have been times where merchants will stop deals or stop serving customers due to payment issues, ” claimed one source.