Complaint / review text:
I purchased a home theater system from Kalahari and was told that the expected delivery date was 29 December 2014. I received a tracking number and all.
The item never arrived and when I called the courier company they indicated that the item was never handed over to them and they have no information available for the item.
I then called the Kalahari call center 3 times over the course of a week, each time I was told that Kalahari has no idea where the package is and that they would contact the warehouse and get back to me.
At the time of writing, nobody at Kalahari has contacted me regarding my package.
This package was meant to be a 50th birthday present. Thanks to Kalahari, that is no longer the case.
Will I ever get my package or will it disappear with Kalahari?