Complaint / review / scam report
Gamestop
Alrighty, where do I begin? I PREORDERED a PS4, extra c...

Complaint / review text:
Alrighty, where do I begin? I PREORDERED a PS4, extra controller AND a game the DAY THE PS4 was made available for preorder. About 3 months later I got transferred from Seattle, Wa to Boise, Id for business. I immediately went to the local gamestop and informed them of what happened. Had to call original gamestop for order info so that the gamestop in Boise could transfer my order. Everything was said and done. I was happy.

2 days after the PS4 was available to purchase I went to pick it up and pay my remaining balance. When I arrived at the store I was informed that they SOLD MY PREORDERED PS4 to another customer. I was absolutely livid. Then they said they could still sell me the game and extra controller I had ordered. Why the hell would I want a game and controller for a system I DONT OWN YET??? I called the District Manager for Gamestop and told him what happened. He said they would get a new system shipped to the store within 5 business days. WEAK.

I then asked what kind of compensation he was going to offer for their mistake and he told me he could give me 10% ONE GAME. Seriously??? 10% off ONE GAME for them dropping the ball and selling my PS4 that I had PREORDERED a YEAR PRIOR??? WOW. 5 or so days later I picked up my system and accessories and didn't even THINK to shop there EVER AGAIN until the other night.

I had decided at about 1 am I was going to join the PSN network so I can play online. The membership costs $50 and gamestop is THE ONLY PLACE I could find a $50 PSN card online. I figured I would order it so I didn't have to purchase multiple cards from amazon and enter multiple codes. The gamestop website says AVAILABLE NOW under the description so I purchased it. I had purchased PSN cards from Amazon before and had no problems, so I figured getting a DIGITAL CODE from a game retailer like GAMESTOP wouldn't be an issue.

I placed the order and received 2 email confirming my purchase. The second email notified me that it would take 12-48 hours to process my payment. 12-48 hours??!? Seriously??! My WEED dealer can process debit payments faster. I waited awake until 3 am waiting for my code, but didn't receive it until 11 am!!! 10 hours later. What the HELL took so long? You take games in there for trade in or to sell them and they usually offer between $4 and $9. Then they turn right around and resell it for $44.99. Ripoff. I now use CRAIGSLIST to buy and sell my games. Amazon has games CHEAP but I hate waiting and you can get good deals on CL. Don't shop at Gamestop. They are a bunch a arrogant idiots who only know how to screw things up.

Contact information:
Author: Contact with Author


Offender: Gamestop

Country: USA
Site: www.gamestop.com

Category: Shops, Products, Services

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