Complaint / review / scam report
Sears
Had new a/c unit installed 08/15/2014. On 10/2014 unit...

Complaint / review text:
Had new a/c unit installed 08/15/2014. On 10/2014 unit froze up. Notified sears. Service was done by installer. Told by rockie ac installer there must be a leak somewhere under the townhouse unit. From Oct thru most of Dec unit ran fine until.

Updated on 02/08/2015

Have had numerous conversations with numerous techs. Sears sent someone to check unit on 01/29. Have not heard a word from anyone from Sears since 01/29. When I call they say Taylor is my case worker but have only talked to her once on 01/15/2015. Unit still not working but I'm still making monthly payments. Acct in name Marvin.

Contact information:
Author: Contact with Author


Offender: Sears

Country: USA
Site: www.sears.com

Category: Shops, Products, Services

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