Complaint / review / scam report
TurboTax
Poor Service

Complaint / review text:
I have used Turbotax for 10 years. This year was my last.

After getting a rejection notice through TurboTax, I went to their on-line app and went through their 'fix' process, then refiled. That was last Thursday 1/22. My return filed through TurboTax has yet to be accepted by the IRS. After calling TurboTax multiple times and getting either incomplete, inaccurate or rude responses; I gave up on TurboTax.

This morning I used H&R Block's on-line application. Just as easy as TurboTax, my refund is the same, and I was able to efile this morning. Within an hour H&R Block notified me that the IRS accepted my return.

I confirmed the acceptance on the IRS site. If you are as frustrated as I was with TurboTax, I suggest you use another service!

Contact information:
Author: Contact with Author


Offender: TurboTax

   State: Pennsylvania   City: Glenside
Site: turbotax.intuit.com

Category: Shops, Products, Services

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