Complaint / review text:
I have contacted Groupon regarding a go karting voucher that couldn't be used due to my son's injury. Rather than showing empathy, proof of medical bills and a whole routine was required which wasn't worth my time, turned me off dealing with their customer service. Second time had a Thai restaurant voucher which I had tried to book 3 times for and no success. The voucher expired prior to getting a table, so much for the restaurant name "Walk In Thai” restaurant Newtown who take on more vouchers than what they can cope with.
Groupon didn't want to know about it. Never support Groupon, they don’t care once they get your money. Living Social is much better. They even have a button next to your voucher should you need to return and I have used this recently, works perfectly so Living Social has my business now. I hope you close down soon Groupon, businesses like this are not welcome in Australia.