Complaint / review / scam report
Fridge not working for the past 6months

Complaint / review text:
I bought whirlpool double with a ice maker and water dispenser.

From day one i had problems with it. 1 year after i bought it the computer box packedup.

It cost me to replace it. Thereafter it used to beep all the time. Then about a year ago it was not getting cold. And the freezer part of the fridge was not keeping the meat frozen. Then the fridge part of the fridge just stop working. I had a teljoy contract for my fridge. They sent someone to collect the fridge and send it for repairs.

They called me a few days later stating it will cost me to repair the fridge because the quote to repair the fridge is more than what i am covered for.

I paid them for it and the repairs where not done as it stopped working. Few days after delivery it stopped working again and 2 technicians came out and they could not fix it. Thereafter i contacted them and was told the fridge cannot be repaired.

I paid 25000 for the fridge a few years back and also 2500 to replace computer box
also the repairs recently about r4900. I was told by whirpool they can do a buy back. I give them my stainless steel fridge and pay them r15000 and they will give me another fridge.

Contact information:
Author: Contact with Author

Offender: Whirlpool

Country: South Africa   State: All Country   City: Service Centre

Category: Shops, Products, Services


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