Complaint / review text:
For the 3rd time ordering online from joann's has left me disappointed and now I'm angry after the last one.
My last order was inspired by great prices so I ordered fabrics and matched each up with others for some projects I am doing. All in stock they say, but all of a sudden after a partial order has already shipped they send me an email saying 3 items have been canceled.
The 3 items, of course, were the real deals. All fabric, 3 yards of one and a yard each of the other. I don't even believe them anymore, they bait you to purchase an amazing deal, send partial while saying your items may be shipped separately only to then cancel the portion of your purchase that was a deal. Funny how all of it was in stock and they took my money. It was the 3rd time they've done this to me. Yeah, for trying again.
Also, they canceled and had NO intentions of refunding me. I paid by gift card. I had to call the company to get reimbursed otherwise they would have stole nearly $20 from me.
Disgusting, they will cheat you if they can get away with it.
Be careful, you may get your order a few times (in the beginning I did) but then all of a sudden they attempt to rip you off.