Complaint / review text:
I used Kalahari to get just about anything. There were times i received amazing service and times where I had to battle just getting my parcel but this is just one step to far.
I canceled 2x parcels one R309 R355 because they were late and i got tired of waiting. Kalahari then to my sup-prize refunded my money on the 28/01/2015 no questions asked. Only to deduct the same amount the next month without my authorization on the 10/02/2015 Only after i looked at my bank statement I realized they were taking money without me knowing about it.
I then forwarded my bank statement requesting them to explain how this could happen. I logged this on the 10th yet nothing has been done. I received a call from their accounts department saying that they are investigating? What is there to investigate you money from me and I want it back!!