Complaint / review / scam report
Kalahari GRRR

Complaint / review text:
Kalahari seems to have changed their digital ebook reader for PC's to Adobe Digital Editions.

I downloaded the new reader and my books that I had bought in the past again from the Kalahari Digital Library just to have the program give me licencing errors when wanting to import the books into Adobe Digital Editions.

I phoned and spoke to a consultant who asked me for a screengrab of the error, which I sent her. I was then told they will get back to me ASAP. This never happened.

I have moaned on their Facebook page and all I get as someone asking for my order number, which in this case doesn't help.

I mailed Kalahari and was told they cant find any record of me mailing them. I Sent them the mail I sent in the first place, and still haven't heard from them or had any response whatsoever.

Nice going Kalahari. Nice to take my money, but when I need help I get ignored.

This is really disgusting service

Contact information:
Author: Contact with Author


Country: South Africa   State: All Country   City: Cape Town

Category: Shops, Products, Services


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