Complaint / review text:
Order number: 1005446965
On 20th February 2015 I ordered and fully paid for Medalist bottle carrier 500ml x 12 bottles.
On Monday 23rd Feb I received a parcel with ONE bottle in it. No carrier and 11 bottles not there. I immediately phone and demanded to speak to a manager. Supervisor FADWA promised to let me know by the latest on Tuesday morning what is going on. She did leave a message on my phone on Tuesday morning stating that she's still waiting for feedback from the stores or whatever!!! It's Thursday the 26th of February and I phoned numerous times (which is confirmed by consultants every time I phone) but no luck. No feedback no product. If I don't want to call - I won't be called. I even gave my work telephone number if my cell phone has trouble with reception.
This bottles was ordered and paid for to ENSURE that my hockey team can have their bottles and carrier for the match on the 28th February 2015. Because of the company's 48 hours delivery promise. This will not happen. What can i do to get some fruitful feedback??? will never hear from me again!