Complaint / review text:
I had a Microsoft Sculpt Ergonomic Mouse (Model L6V-00010) in my shopping basket with the intention of purchasing it today.
I received a notice to say that the last item has been sold!!! The item was in my BASKET, not my wishlist, hence I obviously intended to purchase it!
I was given no notice that the item was about to be sold or I would have purchased it on the spot! This is absolutely ridiculous! How can you sell an item in my basket?!?!?
This is the second time you have done this to me! Why was this problem not fixed after my last complaint???
I expect to receive the item at today's price of R336 and I intended to use a R100 / R75 off voucher code on this purchase as well.in effect I expect to be able to purchase the item at R236.
Your service and business processes are absolutely appalling!