Complaint / review text:
I work in a retail store. If a customer has used a debit card when purchasing, when she comes back, it is recommended that you give the customer her cash back or offer a gift card but not to use the eft again.
This is the second time now, the first time I didnt get my money back and today when i went to credit some of the clothing the lady at the till point insisted that she needs my card, even though I have explained her everything.
Funny enough she said i must get my bank statement then come back to the store. Some of us got a lot of things to do. Plus it is very inconviencing. Itd 12 oclock now and have not yet recieved my cash back on the card.
Even though its a month end but the staff needs not to give us a nasty attitude.