Complaint / review text:
This is the second time this has happened to me within the last 3 years. Brand new gift card was still attached to the backing and the scratch off still in tact.
Same bs from the cs line that someone used it buying Levi's jeans and some socks. All they kept reiterating was that I need the receipt to proceed with an investigation. Yeah like I'm going to have a f'ing receipt from a gift card that was purchased from a friend. I am now completely convinced that Macy's either, A.
Is directly in the hoax by creating false transactions and stealing the consumer's money, B. Is not and will not take any proactive measures to fix this problem.
I will never shop at Macy's ever again.