Complaint / review text:
I made a purchase via phone from Fredericks of Hollywood in 2007. I recently found out that I have been charged an annual fee of $79.99 to my credit card for a membership program called "Glamour in Me". I was never told of this fee or that I would be enrolled in this program. Apparently, by placing an order, that is your "Agreement" to be charged $80 annually for a "service" that provides absolutely no service at all. This is an absolute rip-off and should not be allowed to continue. I found out that this is not a fee charged directly by FOH, but through an organization with which they partner. Regardless of that fact, this ruins my trust with FOH, and unfortunately, Fredericks of Hollywood has lost a customer due to their partnership with the unethical and scamming organization that they call "Glamour in Me" or "Membership Services". I will tell everyone I know not to do business with Fredericks of Hollywood due to this partnership. I have also opened a dispute with my Credit Card company to deny this charge and reimburse me in the amount of $79.99.