Complaint / review text:
I order flowers for my mother's 83rd birthday. They told me they will arrive on the 20th. It was a surprise to her, and I received email that they were delivered... Never delivered. I called my mother to ask how she likes the flowers, but she never received them. So, upset because it was a surprise, contact customer service and they told me they ran out of the birthday flowers. I ask "why did you send me an email that they were delivered?" Crickets... I will go directly to the florist. Never deal with this company again and I have to wait 5-7 days just to get my credit back.