Complaint / review text:
Ordered flowers from this florist. They were the only one online I could find that claimed to still have same day delivery this weekend. Placed the order. They charged my card. My mother never received the flowers. Checked my email. There was a notice - with no other explanation - saying I would be receiving a refund in 5 to 7 days. UNLIKE any other business that processes a refund; they have NOT started to process the refund even though they debited the payment immediately. (Still hoping they do refund... But reading all their other complaints, I am in doubt of this.)
Their web page also states they service the local Jacksonville (Illinois) area. I suspect this is something that auto-filled on their website based on my search for a Jacksonville florist. Looking deeper now, they have a California address on their website... This could be a good thing. I just happen to be living in California. (Road trip to the florist?)... Excuse my french. PISSED off. Looking at all other complaints; appears this florist may not even be a florist, but is just a website cashing in on people's credit cards and not actually deliver anything... Did anyone's complaints get resolved??? Would love to know. My name is.