Complaint / review text:
These idiots are not local to Albuquerque. Offices are somewhere in California. They don't answer phones nor provide a New Mexico street address. This "family florist" takes Internet orders and then tries to find someone local to fulfill them. We ordered Mother's Day flowers on Saturday for delivery on Sunday. On Tuesday we received a notice from our credit card company that the $53 charged by the florist had been refunded. No notice, not a "We are sorry", nothing from these idiots.
Had I known we could have arranged something else - including having a friend deliver some flowers or make the drive to Albuquerque ourselves. The only thing these people care about is money. Tried to call them and only would get recordings. Guess I should be happy we got our money back. Never again for this business. They are not who they say they are.