Complaint / review / scam report
Poland Spring
Never got my delivery in NYC

Complaint / review text:
Scheduled delivery for Friday 1-4pm, never came. They claimed I wasn't home, I was home the entire time.

Rescheduled to Saturday same time, never came. Called up again was now told the trucks had an issue which is why the deliveries never came on Friday and Saturday, told me they would be delivered on Monday same time. Monday 1-4pm the delivery never came.

When I called up customer service Monday at around 530pm they informed me my delivery had now been changed to Tuesday morning with ZERO notification to me.

I was furious, requested a cancellation immediately and will never order from Poland Spring Direct again.

I am in Manhattan and ran into this, I can't imagine how they'd handle an order outside NYC. Buyer beware.

Contact information:
Author: Contact with Author

Offender: Poland Spring

   State: New York   City: New York
Address: 900 Long Ridge Road Building 2
Phone: 18009554426

Category: Shops, Products, Services


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