Complaint / review text:
I received a defective product. Neither on the web pages, the receipt or emails does it say that there is a 14 day only return policy.
I have printed out all the information just in case they realize that they do not have full disclosure and will remedy this situation.
When I emailed that I received a defective product, they emailed me about the 14 day policy.
I believe I received this product 7 to 21 days ago. I have ordered 100's of dollars from this company and never complained (except for one item that took 3 months to receive) and they will not refund 16.00!!!
I only wanted a replacement product (I was never told whether it was just my product or all of the products.) and disclosure of their policy on every receipt that they send out.