Complaint / review text:
I placed an order online at 2:11 PM California time. I expected the delivery for my brother's mother-in-law and best friend to my mother. It was her 80th birthday. The order was never delivered. Today when I checked my email, I found several requests to deliver the flowers on the next day. They said that the florist stop delivery by 2:00 PM. They said they contacted 15 local florist and none would deliver the order. They said they contacted me and there was no answer, the phone just kept ringing. I am so disappointed that I accepted a $10.00 discount, an apology letter from the company to the recipient and an upgrade on the arrangement. But, I just don't know what to do as there is nothing that would compensate me for the embarrassment of the failure of the delivery. Their site said that they would deliver the order that day! I will not use JustFlowers.com again as they are unreliable!