Complaint / review text:
Macy's fraud!!! I found an old gift card that has a balance of $50 on it.
This card is so old, in fact, that they put a security hold on it.in order to reactivate the card, they require proof of purchase because they tell me people have been making fraudulent gift cards. However, in the fine print on the card, there says nothing about how quickly you must use the card, nor is there an expiration date, nor were any letters/emails sent to the purchasers informing them to hold on to proof of purchase. It is completely unfeasible to have a proof of purchase for something so old.
The gift card IS PROOF OF PURCHASE!
So, essentially, Macy's customers are being punished because Macy's made such a flawed gift card system and their policy is to not reactivate the card, nor replace it. Macy's stole $50 from my mom and I'm not letting it go.