Complaint / review text:
I sent a bouquet to my daughter-in-law as a surprise, but I was the one surprised when I arrived at her house and found a very dinky bouquet instead of the one promised on the picture. ProFlowers, perhaps you need to find new florists or new pictures in order to be more honest.
I have sent flowers through ProFlowers as Mother's Day gifts, Birthday gifts, Anniversary gifts, and just saying I love you gifts, but after seeing what they sent to my daughter-in-law, I won't use them any longer.
Instead, I now look online for a florist near the homes of relatives and friends and ask what they can do for me at decent prices. It has been working out so much better.