Complaint / review text:
I had an in store credit of $50 for a previous issue with them. I placed an order for flowers that cost $18.72.
I ended up having to pay $47.69 and was charged twice for a tribute tree on which I never ordered in the first place. Apparently if you have a credit, they will charge you the original price of the flowers. The representative told me that it is stated on their website that they would do that, so I looked to see if I could find it. No where on their site does it list that.
I even looked on the link of their terms and conditions and still nothing. Don't even get me started on the customer service... It is horrible! I have gotten hung up on numerous times.
Left voicemails that are never returned. This company is a scam.
Do not waste your effort, time, or money.