Complaint / review text:
My daughter has been a long time purchaser of two styles of black pants for work which have consistently been priced at $18. She loved the price and the fit. Yesterday we went into the JCP in Cape Girardeau, MO, and those same pants were priced at $34, with a buy one pair get one 50% off "sale".interestingly there were price stickers placed over the original price of $18 which was discernible through the sticker. One pair of pants on that rack didn't have a new price and was still priced with the original tag at $18. My daughter took a photo of two price hang tags, both with the original price and the "new" price.
When we brought this up with a sales associate, and floor manager we were told this was a JCP policy to encourage people to buy more. I've heard there have been long allegations against JCP regarding this practice of jacking up a regular price, and creating the illusion of a sale which in reality is more expensive for the customer. This is customer deception at its worst. We have lost confidence in JCP and so called sales! We're taking our business elsewhere.