Complaint / review text:
I purchased a cross necklace for my boyfriend at the Washington square mall location. I told the guy my boyfriend was in construction and I needed something strong and sturdy. He helped me choose what he said was "the strongest" chain they had and the cross I chose had several pieces to the construction of it. Two weeks after spending $130 on said necklace the cross began coming apart and the chain broke. I took it back to the same sales person and he replaced the necklace. My boyfriend stopped wearing while at work to try and protect it but there now was a problem with the metal rings that attached the cross and its dog tag, that I had gotten engraved.
The rings kept separating and allowing both cross and dog tag to fall off the chain. Took it again back to the salesman who said "just bring it back if you have any more issues" and was told it was our fault the necklace was breaking and there was nothing he could do. I bought this necklace as a gift for an important milestone in my boyfriend's life and had a meaningful scripture engraved on the tag and now it's just an expensive fail due to the deception of the salesman and the quality of garbage I paid too much for. I would never recommended buying anything from Fred Meyer Jewelry.