Complaint / review text:
Took my 14 karat gold rope to be repaired on 8th 22 2015. It has been broken at the class and I was going to get it repaired. Upon picking up my chain I notice that the jeweler have replaced my goal with rose gold at the classes, a chain with a 10 karat gold rope and it was broken in the center. The manager try to give me the chain but I knew it wasn't mine. I took it home and examine it with my husband and call back to the store to speak to the manager.
She then had me bring the chain up and insistent that my chain was 10 karat gold necklace but on my receipt the description read clearly 14 karat gold 18 inch rope. She noticed her writing and I proceeded to ask if they have any more necklaces. She said "yes" in the jewelry case behind me and while looking through the cave I noticed a 14 karat gold 18 inch rope and I asked to see it and she had a ticket price in the amount of 639. That chain was mine that she had tried to switch. I called my husband to look at the rope and he knew right then that was my rope. So never go to Gallatin TN Fred Meyer Jewelry, they steal.