Complaint / review text:
I ordered flowers for my Mother for Mother's Day. They were to be delivered on the day after Mother's Day even thought the numerous emails I received said they would still deliver on MOther's Day. By Thursday evening, 4 days later, my mother had not received the flowers. They didn't call me, and I would not have found out had I not asked my Mother if she like her flowers. I called the company with all my email information and the delivery date they told me was guaranteed. They said that all they could do is refund my money or deliver the flowers the next day. Jay (5581) was rude, as was the Customer Service woman I talked to who would not give me her name. I have never been treated so poorly by any company in my life, and I am 55.