Complaint / review text:
I'm disgusted with the customer service of J. C. Penney. I placed 4 orders a while back. One was cancelled (without notifying me) and the other 3 were shipped. The shipping info came up as "invalid, " so I contacted customer service. Someone informed me that my packages were at my local post office and would be delivered within the next day or so. After a week went by, I still didn't get my packages. Some of my money still shows as "pending" on PayPal. (For the cancelled order.) Don't order from J. C. Penney. They will lie, and steal from you.