Complaint / review / scam report
Fry's Electronics
OMG, I am sooo IRRITATED with the Wilsonville Store! Th...

Complaint / review text:
OMG, I am sooo IRRITATED with the Wilsonville Store! They were VERY unhelpful. I drove all the way from Salem to purchase a car CD player and we got the one based upon the display model. We get all the way home, I had the mechanic install it and then find out that it is the wrong one because they had the wrong one in the box! I called them, they oh so begrudgingly decided to give me a whole $10 off a USED display! I have never been so irritated with a business. When I was there they did not ask me if I needed help and when I asked for help, they sort of pointed me in the right direction. Then at check out the only time I smiled was their nice cashier who was fast and helpful but he was the only one at a register with a line of about 5 people and about 3 co-workers in a group to the left laughing and having fun NOT helping customers.

I drove all the way here from Salem because I wanted to save money on a better quality device.in the end I have to pay a mechanic to put in a cd player twice, and I wasted $30 in gas and about 4 hours of my time at least. I will NEVER shop here again and I will make sure to spread the word! One day I won't be so mad, but I still would rather pay more than deal with these people again. PS - Here is a picture of the display that I took a picture of, I got the device that is supposed to be the one in the display, but it is incorrect.

Contact information:
Author: Contact with Author


Offender: Fry's Electronics

Country: USA
Site: www.frys.com

Category: Shops, Products, Services

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