Complaint / review text:
QVC has changed. I had a couple items on easy pay, I entered my new cc information and submitted so anything open would transfer over to the new card. I had just made a small purchase and days later they closed my account. Three CS Reps didn't even see it closed. The last rep gave me a phone number which requires you to enter an extension or it hangs up. Absolutely ridiculous! I had been a QVC customer since the 90s. Now I will shop HSN instead and I've shopped with them for a few years. They have better vendors and I've always used them more than QVC anyway. I will never ever ever purchase from QVC again.