Complaint / review text:
I ordered flowers in the am on 10/26/15 to be delivered anytime before 3pm on 10/27/15. As of today 10/28/15 122pm CST the flowers still have not been delivered. I called on 10/27/15 in the evening and they said they would follow up and get back to me. They tried to deliver but could not. Today, 10/28/15 they are now saying they delivered the flowers yesterday to a neighbor at the same address. I told them the flowers had not been delivered. They said "ok let me check it out and call you back." This is pathetic and wrong! They have lost my business forever!