Complaint / review / scam report
StopnShop
Good day. I am a long time customer of Stop and Shop su...

Complaint / review text:
Good day. I am a long time customer of Stop and Shop supermarket store 506, going there at least three times per week. I have always love that store and was always treated in a professional manner. BUT today 10/28/15 about 3:30 pm I went into store 506 to purchase a few items. I went on the 12 items or less line which the cashier Vanessa was located. Three of my items were duplicated therefore my item's actual amounted to 15 but due to the duplication I counted them as 10. While I'm on the line the cashier Vanessa () yelled out "If you have more than 12 items I'm not cashiering you". I explained that I have 10 because some is duplicated. When it was my turn to cash she then walked away from her cash register leaving myself and other customers standing there in the line stating "I told you I'm not cashing you. The lady before you have 22 items and I cash her but I'm not cashing you."

After about 5 mins another young lady came and cash my items. I paid with my credit card, too embarrass to say anything. At that point Vanessa the cashier came back to her register and ask the cashier for a duplicate copy of my receipt. With identity fraud out there and the cashier's unprofessional nature I am EXTREMELY concern. Why first of all, she needs a copy of my receipt since my transaction is logged in the register. I have never been treated so disrespectful at Stop and Shop. I tried to write this complaint in the shortest most accurate version hoping you will understand how hurt I was by the behavior of this cashier. To be left standing at the register without any assistance then to feel worried because she now has my payment information is very intimidating.

Contact information:
Author: Contact with Author


Offender: StopnShop

Country: USA
Site: www.stopandshop.com

Category: Shops, Products, Services

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