Complaint / review / scam report
Refrigerator Model # EI23CS55GSI Side by Side w / indoor...

Complaint / review text:
Refrigerator Model # EI23CS55GSI Side by Side w / indoor ice and water manufactured June 2008, installed in 2009, malfunctioning since 2012! Absolutely the WORSE appliance purchase ever. Electronic control panel went out once while in warranty, replaced, 14 months later breaks again, now it doesn't even work, all I get is a readout of "C" for the freezer and "CE" for refrigerator. Still makes ice, but no water dispensing, lights work rarely, no way to manually regulate temperatures, all the drawer slider mechanisms - which were made out of very cheap plastic parts have come undone, or just broke. Called an appliance repair company and cost of new control panel is nearly $1000.00 — absolutely ridiculous!!!

This thing has had issues since first installed. Microwave works but LED readout/clock/light do not work at all. All control panel buttons on dishwasher have faded and are coming loose, and this is all in a condo I use about 3 times per week only and I am just one person. So far, (knock on wood) the gas range has worked properly. Electrolux has horrible customer service, factory authorized techs hate these products and readily admit they would never purchase them for their families, nor recommend them. Do not waste your money with electrolux/electrolux icon products!!!

Contact information:
Author: Contact with Author

Offender: Electrolux

Country: USA   State: Illinois   City: Peoria   Zip: 61612

Category: Shops, Products, Services


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