Complaint / review / scam report
Groupon
I purchased on Groupon 1 week at True Blue Resort. Alth...

Complaint / review text:
I purchased on Groupon 1 week at True Blue Resort. Although confirmed in the order and in description none of the pools was open. After returning home I contacted Groupon customer service and informed them that I didn't receive what I paid for. After 3 weeks and almost 20 emails with different customer service representatives the Groupon Getaways customer support manager responded: 'I am not able to assist any further with your particular request and we consider this issue resolved.' I hope my experience with Groupon will be a warning to other potential customers to stay away from Groupon.

Contact information:
Author: Contact with Author


Offender: Groupon

Country: USA   State: Illinois   City: Chicago   Zip: 60610
Address: 600 W Chicago Ave #620

Category: Shops, Products, Services

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