Complaint / review text:
DO NOT go to Stonecrest Mall JC Penney store in Lithonia, GA for catalog pick up!!! On Sunday 11/15 at 12n when store opened the computers were not up and ready; therefore it caused a long line to form. When computer came up one of the employee, older white lady, started a new line instead of taking the next person that was already in line. My receipt show I checked out at 12:49. RIDICULOUS!!! And talking to other frustrated customers in line they tell me this is a known issue at that store. This was my 1st and last time going there.