Complaint / review text:
Beware when answering the phone to this company. They will have a carefully worded script that will result in you entering into a verbal contract to receive a poor quality report and invoice you 300 even if you return the report.
They will follow up the invoice with various stages of threats to take you to court with some very official looking documentation.
I have received the 5th such letter, this time from their managing director addressed to me as Chief Executive, asking me very nicely to pay the invoice as they would not like to start legal procedings against my company due to my employee entering into this contract. They promise a sworn affidavit (which they spell wrongly) from their telesales operative. I have asked for this on three occasions now, but am yet to receive it.
I urge anyone else who has experienced the same (even if you have paid the invoice) to file their report on Berger & Co with this one. I'm sure we are not the only ones to feel strongly about this sharp practice from a supposedly respectable company.