Complaint / review text:
Purchase of pictures and video for wedding on 10/26/2008. I have not received the video and the pictures that were sent to me were all wrong. I sent them back to fix and again, they were sent back to me all wrong. I requested some pictures to be taken the day of the wedding and when I got the proofs back after the third disc they sent to me, they were still not there because the pictures were never taken. I requested to have the pictures retaken and they said they could not do it. Telephone conversation back and forth with Samuel. He said he would try to fix the issues and get me the items that I paid for. Trauma, emotions, hurt, lost, I have been taken advantage of, headaches, crying because I can't turn back time to capture those moments again.