Complaint / review / scam report
Refused to accept their own coupon from their website

Complaint / review text:
I printed a coupon from the Kmart website that was 10$ off a 20$ purchase.

The coupon notes its valid from 2/26/10 thru 5/15/10 and "Valid at all Kmart store locations." Well, guess what? It is not.

I don't normally shop at Kmart but I thought that it was worth the trip for the coupon. When I handed the cashier the coupon, she immediately stated that this coupon is not good at this store? What, why not? She said that it was not good at that location and so I asked her to check with the manager, which she did.

Tha manager came over and rolled her eyes, looked at me like I was and said that coupon is not valid.

She did not offer an explanation and quickly took off in another direction - no apology, no explanation, nothing! I don understand why Kmart would put a coupon on their website and state that its valid at any location when that is not true.

Contact information:
Author: Contact with Author

Offender: Kmart

   State: Arizona   City: Tucson
Address: 3333 Beverly Road
Phone: 1866418665627848

Category: Shops, Products, Services


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