Complaint / review text:
I ordered flowers from these guys and a Mylar balloon. They delivered the flowers but no balloon. When I filed a missing item on their web, I heard nothing back. I then sent an email stating my disgust with their service. Now, I receive an email back saying they will refund for the Mylar balloon but it will take 4 to 5 days. This is totally unacceptable and some of the worst customer service I have had. I will never use this company again and recommend that no one else does either.