Complaint / review text:
Buyer beware!!! This merchant advertises good prices, but expect to be billed instantly and wait many weeks or months to receive your merchandise... If you get it at all.
Poor communication from this merchant. After not receiving my order in six weeks, I called the merchant on 1/3/11 (after 30 minutes of phone run around)... Was told (Sam X154) order would be sent out that day.
Online order statis on 1/4/11 did not say shipped so called back, but this time was told item was discontinued and not available. Kat (X101) could not explain why I was sold the item, billed for it, never notified that I would not receive it, told the previous day that it would be shipped that day.