Complaint / review text:
I have 2 children in the Kindercare on Burnham in Plano, TX! Please read this warning and don't send your children there!!! The assistant director is as as they come, and doesn't care about your child's safety. And if you go to her director or the regional director she will be vindictive toward you the rest of the time your children go there.
My daughter was given food she was allergic to for 2 weeks, because the assistant director neglected to send out an allergy update. She has also come home with 3 marks on her back on different occasions that drew blood and no one can explain where they came from. One teacher would lose my daughters belongings, and didn't care. Plus my daughter has been there 2 months and only come home with coloring sheets. I thought they were there to learn!!!
I called the regional and actually got one of the teachers that is friends with the director out of my daughters room, but she still worked there, and was left in charge on many occasions!!! What are they thinking?!?!?! My 8 month old son has also been bit because they try and cram all ages together so they don't need more teachers!
The director is sweet as can be and there are some great teachers there, but overall the daycare is run poorly, and I have seen several times the rooms out of ratio because teachers don't show up on time or they can't staff enough teachers! I am pulling my kids out in two weeks and sending them to in home care with family now!