Complaint / review text:
We have had our new Electrolux dishwasher for a few months and it is now leaking from the bottom left side of the door. We purchased 4 brand new Electrolux appliances in June 2010: double wall oven, 36" cook top, refrigerator and dishwasher totaling close to $10,000. We already needed to have the refrigerator replaced due to an issue (I filed a BBB & Consumer Affairs Complaint in November 2010 for the refrigerator). Now the dishwasher is leaking. The service that Electrolux contracts out to insist that we sign a waiver releasing them of liability of the damage to our new $10,000 exotic hardwood floors. I will not release any professional service contractor of that type of liability.
I spoke with a customer service supervisor, Ricky, today (February 26,2011). He cannot get a service rep to come to my home today. Someone will get back to me on Monday (February 28,2011). The service reps will ask me to sign a waiver if they need to pull the dishwasher out. I will not sign the waiver. I will never recommend Electrolux.