Complaint / review text:
I was incorrectly charged for a credit card I was talked into trying (they told me was for a certain percent off the current order). I promptly canceled the order, knowing I didn't want another credit card. The next order I made, they put on the card, which I wanted paid a different way. They started sending bills, but since I canceled the order, I didn't even open the mailers. This was in October that the order was canceled ($25 order). They sent the credit card approximately January, with the terms, that they could not disclose when I first spoke with them to place the order. Now in March, they want $150, call numerous times a day between 8 and 7, and HSN will not speak with me at all. They want me to speak with the credit card company. I wrote everything in their chat window, and requested a copy. Surprisingly a copy came after I spoke with Kyle, then it was recalled. I made a copy of the communication. I am not paying them for their mistake nor will I pay for a credit card I didn't ask for.