Complaint / review / scam report
Justflowers
Justflowers.com sucks

Complaint / review text:
I placed an order on 7 May 2011 with JUSTFLOWERS.com after the company I had origianally placed an order with informed me that they would not be able to deliver. JUSTFLOWERS.com accepted the order for 8 May 2011.

On 9 May 2011 at 8:08 PM I received an email from JUSTFLOWERS.com stating that they were not able to deliver and would deliver on 10 May 2011. I called JUSTFLOWERS.com 5-6 times attempting to cancel and the automated customer support system hung up on me after wating 5 minutes for a representative. Prior to hangning up the recording suggested that I submit my question to thier web site which only offered options to change the delivery date. I then sent an email to JUSTFLOWERS.com to cancel the order for non-performance.

After checking my email on 10 May 2011 i did not find an acknowledgement of my request to cancel the order and called JUSTFLOWERS.com.

The representative explanined that they had canceled my order and would reverse the credit card charge in 1-4 business days. My recommendation is to stay away from JUSTFLOWERS.com.

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Contact information:
Author: Contact with Author

Offender: Justflowers

   State: Virginia   City: Alexandria
Address: 2127 Westwood Blvd.
Phone: 8007167559

Category: Shops, Products, Services

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